How We Support Our Patients
Medical Case Management Services in Southfield, Michigan
TrueCare CM provides comprehensive case management designed to make recovery as smooth and supported as possible. From coordinating your medical care to helping you understand your benefits, we manage the details of your recovery so you can focus on healing.
Care Coordination
We schedule, organize, and manage your appointments and treatments across all of your providers — making sure your care moves forward smoothly and nothing slips through the cracks.
Patient Advocacy
We represent your interests throughout your recovery, ensuring your needs are heard, your concerns are addressed, and your care stays centered on you.
Treatment Plan Support
We help you follow through on your treatment plan — coordinating with your providers, tracking your progress, and confirming that recommended care is carried out so your recovery stays on course.
Communication Management
We serve as the central point of contact among you, your family, your medical providers, and others involved in your care — keeping everyone informed and on the same page.
Benefits & Documentation Assistance
We guide you through insurance forms, benefit applications, and required documentation. Certain forms must be completed by you or your provider by law, but we walk you through each step so nothing important is missed or delayed.
Case File Organization
We keep your medical records, documents, and important information organized and accessible — so your full picture is always at hand when it's needed.
Transportation Coordination
We help arrange transportation to and from your medical appointments, so a lack of a ride never stands between you and your care.
Bilingual Support
We provide support in multiple languages, so no patient is left behind by a language barrier when it matters most.
Ongoing Recovery Support
We stay engaged throughout your entire recovery, adjusting as your needs change and making sure you're supported from your first appointment through your last.
The Benefits You May
Be Entitled To
Many patients don't realize how much support may be available to them after an auto accident. As part of our case management, we help you understand and access the benefits you may qualify for under Michigan No-Fault (PIP), including:
- Medical Treatment — coverage for reasonably necessary care related to your accident, from doctors and hospitals to therapy and specialists.
- Lost Wages — reimbursement for a portion of the income you lose while you're unable to work due to your injuries.
- Attendant & Home Care — support with daily activities at home when your injuries require it.
- Household Replacement Services — help with tasks you can no longer perform on your own during recovery.
- Transportation & Mileage — coverage for rides and mileage to and from your medical appointments.
- Medical Equipment & Home Modifications — coverage for medically necessary equipment and home changes, when properly documented.
We help identify which benefits apply to your situation and guide you through accessing them — at no out-of-pocket cost when covered under your PIP benefits.
Supporting Patients,
Families, & Loved Ones
- Patients injured in auto and motor vehicle accidents
- Individuals recovering from serious or catastrophic injuries
- Pedestrians and cyclists injured by vehicles
- Motorcycle accident patients
- Families seeking support for an injured loved one
- Patients facing long-term or complex recovery
Have Questions About How We Can Help?
Reach out and our team will walk you through the support available to you.
Get in Touch
Whether you're a potential client, a family member, or a referral partner — we're here to help. Reach out today and a member of our team will get back to you as soon as possible.
Office Address
24681 Northwestern Highway
STE 2018, Southfield, MI 48075
Phone Number
(313) 764-0050
Fax: (313) 710-4545
Business Hours
Mon - Fri: 9:00 AM - 5:00 PM
Saturday and Sunday closed.